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To navigate to the new, redesigned IRS website, click on the home page link. If the page you are looking for is not listed, click on the Site Map for an overview of the site layout. Alternatively, you may Search the site for specific information. Once you have arrived at the desired page, please reset your bookmark. Home Page

  • Tax Info for You
  • Tax Info for Businesses
  • Tax Info for Charities & Non-Profits
  • Tax Info for Government Entities
  • Tax Info for Tax Professionals
  • Tax Info for Retirement Plans
  • Electronic Services Info
  • Forms and Publications
  • FAQs
  • Taxpayer Advocate Info

IRS Telephone Assistance

Live Telephone Assistance
Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time). When calling, you may ask questions to help you prepare your tax return, or ask about a notice you have received.

Telephone Assistance for Individuals
Toll-Free, 1-800-829-1040.

Telephone Assistance for Businesses
Toll-Free, 1-800-829-4933.

Telephone Assistance for Exempt Organizations, Retirement Plan Administrators, and Government Entities
Toll-Free, 1-877-829-5500.

Telephone Assistance for people with hearing impairments
Toll-Free 1-800-829-4059 (TDD).

Telephone Assistance for people who live outside the United States
If you are calling about an e-file issue and it is not account related, please contact the e-help Austin at 512-416-7750. Assistors are available from 7:00 a.m. to 6:00 p.m. Central time, Monday through Friday.

  • Frankfurt
    Tel: [49] (69) 7535-3834
    FAX: [49] (69) 7535-3803
    Phone service: M-F 9:00 a.m. – 3:00 p.m. CET

  • London
    Walk-In assistance 9:00 a.m.- 4:00 p.m. (Tuesday through Thursday)
    Tel: [44] (207)894-0476
    (9 a.m. to Noon. Monday through Friday)
    FAX: +44-207-495-4224

  • Paris
    Walk-In assistance 9:00 a.m.- noon
    Phone service: M-F 1:30 p.m. – 3:30 p.m.
    Tel: [33] (1) 4312-2555
    FAX: [33] (1) 4312-4752

  • Puerto Rico
    Tel: 787-622-8929
    M-F 8:30 a.m. – 4:00 p.m.

How to Contact the IRS

Call the IRS With Your Tax Questions
Live assistance is available Monday through Friday. There is also a 24 hour recorded assistance line for your convenience.

Contact Your Local IRS Office
IRS Taxpayer Assistance Centers for when you believe your issue is best handled face-to-face. Hours of service and other local information is provided on a per state basis.

IRS Mailing Addresses (“Where to File”)
For those who don’t file their federal tax returns electronically, the “Where to File” pages provide mailing addresses for filing all paper tax returns. You may also use your appropriate “Where to File” address for other written correspondence with the IRS.

Contact the IRS for Status of Your Refund
Want to check on the status of your refund? You can check online with the Where’s My Refund application, or call 1-800-829-4477. (Please wait at least four weeks before calling.)

Contact Your Taxpayer Advocate
If you have an ongoing issue with the IRS that has not been resolved through normal processes, or you have suffered, or are about to suffer a significant hardship/economic burden as a result of the administration of the tax laws, contact the Taxpayer Advocate Service. Here’s how.

Contact the IRS Internationally
International Services: IRS contact information for taxpayers who live outside the United States.

Suspicious e-Mails, Phishing, and Identity Theft
The IRS does not send out unsolicited e-mails asking for personal information. An electronic mailbox has been established for you to report suspicious e-mails claiming to have been sent by the IRS.

How Do You Report Suspected Tax Fraud Activity?
If you have information about an individual or company you suspect is not complying with the tax law, report this activity.

Contact the Web Site Help Desk
If you need help finding something on the site, understanding our different file formats, printing files you’ve downloaded, installing or using the tax products CD-ROM, or any similar technical problem, here is the place to seek assistance.

Send the IRS A Comment About the Web Site
This is NOT the place for tax law questions or questions regarding your specific tax return, but you can give us some constructive feedback regarding the web site if you like. Give the IRS your email address if you want a response, but don’t include any social security numbers or other personal tax account information.

See also…

Q & A: Tax Law