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CREDIT IDENTITY THEFT: TIPS TO AVOID AND RESOLVE PROBLEMS “Credit identity theft” or “identity theft” means the theft of a consumer’s personal identification and credit information which the thief uses to gain access to the victim’s credit and bank accounts and take over the victim’s credit identity. Credit identity theft is a growing consumer problem […]

Buying a Used Car Find a car that the dealer covers with a warranty by checking the “Buyers Guide” posted on used cars. Select a car with at least a 30-day, 100% warranty where the dealer agrees to pay all repair costs for covered items. Avoid “As Is – No Warranty” cars. Choose a safe […]

When you borrow money to buy a car, you should know that: The lender can repossess if you miss a payment or for any default (a violation of the contract). The lender can repossess without advance notice. After repossession, the lender might be able to accelerate, meaning the lender can require the borrower to pay […]

When you lease, you pay to drive someone else’s vehicle. Although leasing can involve lower monthly payments than a loan, at lease end, you still have no ownership or equity in the car. The Consumer Leasing Act requires leasing companies to disclose standardized information to lease customers. In addition to the information disclosed on a […]

I received an IRS notice. I’ve contacted the IRS, but the problem still hasn’t been fixed. What can I do? Since October 1998 there has been a national toll-free IRS Problem Resolution Hotline, with assistance available 24 hours a day, seven days a week. You may reach the IRS Problem Resolution Hotline by calling 1-877-777-4778 […]

More consumer complaints (and sometimes legal issues) arise out of car repairs than all but a handful of issues. See the helpful hints below to protect yourself. Car Repair Choose a reliable repair shop recommended to you by family or friends or an independent consumer rating organization. Check out the repair shop’s complaint record with […]