If you have questions about the Fair Debt Collection Practices Act, contact the Federal Trade Commission’s (FTC) Consumer Response Center (CRC).
Consumer complaints and inquiries about possible law violations that are within the investigative purview of FTC enforcement staff should be reported to the FTC’s Consumer Response Center (CRC). Such possible law violations under enforcement staff’s authority include various deceptive acts or practices which could constitute a violation of the FTC Act, and activities which might violate one or more of the numerous other laws, rules and regulations enforced by the FTC (for example, the often consumer-referenced: Fair Credit Reporting Act, Fair Debt Collection Practices Act, and the Telemarketing Sales Rule).
The CRC can be reached by telephone on (202) FTC-HELP / 382-4357, or through the Internet at www.ftc.gov, on which consumers can also access, complete and transmit to the CRC the FTC’s Public Complaint Form. All general inquiries about the FTC and its activities should be directed to the agency’s public telephone number: (202) 326-2222, which has menu options to connect callers to the CRC, as well as the agency’s press and personnel offices, and to other frequently called FTC numbers.
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